Rachelle Dragani

About the author

Rachelle Dragani is a freelance writer based in Brooklyn. She has more than 10 years experience covering technology, with a focus on security and innovation in the small business space. Her work has appeared in publications including Futurism, Gizmodo, TIME Magazine, Popular Mechanics, Yahoo, and more.

How to Get What You Want From a Customer Service Chatbot

Want to get customer service on the line? You can—but it might not be a human. These days, AI-powered customer service chatbots are becoming the customer service contact of choice for businesses in all kinds of industries. AI chatbots can do a lot to help Consider the advantages: AI

How Do I Know Which AI Platform To Use?

Artificial intelligence (AI) isn’t new—but you wouldn’t know that based on the buzz it’s been generating lately. Thanks to recent advances in the space and consumer-friendly tools, it’s easier and more affordable than ever for even the least tech-savvy among us to solve problems using an AI platform. From

You’ve Been Hacked Online. Now What?

It’s a scary situation to be in. But if you find you’ve been hacked online, don’t panic. Instead, jump into action. October is Cybersecurity Awareness Month, a perfect time to learn more about how you can stay safe online. Frontier has you covered, and can level up your connection

Future-Proofing Your Work-From-Home Setup

Work from home is here to stay, and you have plenty of ways to ensure your equipment is up to date to handle all the latest technological innovations remote work requires. Check out our top tips on how to future-proof your WFH office: Figure out what tools you need

How To Clean Up Your Cloud Backup Storage

You’re smart. You’ve got your devices set up to back up your data—photos, videos, important files and emails—to your carefully chosen cloud accounts. Cloud backup storage is a great safe solution, and it seems vast and limitless. But remember, you’re only paying for—or allotted a free amount of—the storage.

Working From Home at a Connected Desk

If you’re one of the millions of Americans who works remotely, it’s time to enhance your work-from-home setup to better equip you to professionally excel in our digital age. It doesn’t matter if you’re in your home office just one day a week or you’re a full-time remote worker—you

Everything To Know About Zoom AI Tools Like Zoom IQ

Artificial intelligence, or AI, has been having a moment. Once only the stuff of sci-fi stories and futuristic movies, the practical applications of AI are making their way into our regular lives—including on Zoom. Curious about how Zoom AI features can enhance your work-from-home setup and help boost your

Living Your Digital Life on Fiber

We live in a very connected world, with so many interactions every single day happening online. We’re calling it living a digital life. Your digital life is the life you live when you’re using connectivity. A surprisingly short time ago, our lives weren’t nearly as connected. Sure, we used

How To Add Some Cool Features to Your Family Zoom Call

One life-enhancing habit that many families have hung onto from the early pandemic days is the big family Zoom call. It’s a great and affordable way to spend quality time with loved ones, and to feel connected, even if you’re scattered across different parts of the globe. But because

4 Best Smart Tech Solutions To Live a Healthy Life

From watches that monitor your sleep state to fitness equipment that evolves with you, there's a smart device that will help deliver the health results you’re looking for. First, let’s answer a few of the big questions you might have about integrating smart health devices into your daily routine.